Last updated: 11 September 2026
This policy explains what personal information Home Redefined ([Legal entity name, e.g. Home Trends LLC]) collects through hometrendsllc.com, why we collect it, and what choices you have. Questions go to [support email address].
Information we collect
- Information you give us. Name, email address, shipping and billing address, phone number and order contents when you buy or contact us.
- Payment information. Card details are entered directly with our payment processor. We do not receive or store full card numbers.
- Automatic information. IP address, browser and device type, pages viewed and referring site, collected through cookies and similar technologies.
- Communications. Messages you send through our contact and feedback forms, and any marketing preferences you set.
How we use it
- To process, ship and support your order
- To answer your messages and handle returns or replacements
- To send marketing email, only where you have opted in, and you can unsubscribe from any of it
- To detect and prevent fraud
- To understand how the site is used so we can improve it
- To meet our legal, tax and accounting obligations
Who we share it with
We do not sell your personal information. We share it only with service providers who need it to do their job for us: payment processors, shipping and fulfillment partners, email and analytics providers, and our hosting provider. Each is bound to use it only on our instructions. We may also disclose information where the law requires it, or to protect our rights.
Cookies
We use cookies that are necessary for the cart and checkout to work, plus analytics cookies that help us understand site usage. You can block or delete cookies in your browser settings, but the store will not function correctly without the necessary ones.
How long we keep it
Order records are kept as long as tax and accounting rules require, typically seven years. Marketing contacts are kept until you unsubscribe. Support messages are kept for two years.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to certain processing, and to opt out of the sale or sharing of personal information. California residents have specific rights under the CCPA and CPRA, and we do not sell or share personal information as those laws define it. Visitors in the UK and EU have rights under the UK GDPR and GDPR. To exercise any of these, email [support email address]. We will not treat you differently for asking.
Children
This site is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.
Security
The site runs over HTTPS and access to customer data is restricted. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes
We will post any changes on this page and update the date at the top.
Contact
[Legal entity name, e.g. Home Trends LLC], [Registered business address]. Email [support email address].