Contact Us
Questions about a tray, an order, a replacement or a wholesale enquiry. Use the form below and we will come back to you.
Before you write
- Order placed on Amazon or Walmart? Their returns process is usually faster. You are still welcome to contact us and we will help either way.
- Damaged or wrong item? Attach or describe a photo and tell us your order number. We will ship a replacement without asking you to return the damaged one first.
- Care question? The FAQ covers cleaning, sizing and materials.
Response times
We reply to most messages within one business day. Messages sent over a weekend or a US public holiday are answered the next working day.
Other ways to reach us
You can also message us through our Amazon storefront or our Walmart seller page.